VA condo purchase in Virginia. 2nd tier entitlement. TOUGH loan. But we did it.

We had been working with a big-name national bank to secure a pre-approval, but we were running into all the usual big-bank frustrations: stuck in the automated phone system trying to talk to a real person, getting passed back and forth between agents, trying to decipher long checklists written in their jargon, etc.  Our real estate agent reached out to Brent Mendelson at First Mariner for some advice on a particular question about our VA loan, and Brent's response was so prompt and knowledgeable that we decided to drop the big bank immediately and start working with Brent.  He walked us through the entire process with attention to detail and a personal customer service that I have rarely experienced in any industry.  He was seemingly always accessible (even on evenings and weekends) to answer our questions.  We were using a VA eligibility with a slightly unusual property/situation, but we managed to close on time with a competitive rate with the VA loan no problem.  We recommend Brent and First Mariner to our friends and family who are now in the market for a home/mortgage.    

Alex and Michael D.
Alexandria, VA

VA Purchase 1st time client

Brent was great, always easy to get and he beat the rates of Navy Fed and USAA and by quite a bit.
I was a little worried about using an out of state lender but everything was just as he said it would be and I will come back if we ever move but with the rate he got us it may be awhile.


Captain James G. US Army
Savannah GA

VA condo purchase in Virginia.

We had been working with a big-name national bank to secure a pre-approval, but we were running into all the usual big-bank frustrations: stuck in the automated phone system trying to talk to a real person, getting passed back and forth between agents, trying to decipher long checklists written in their jargon, etc.  Our real estate agent reached out to Brent Mendelson at First Mariner for some advice on a particular question about our VA loan, and Brent's response was so prompt and knowledgeable that we decided to drop the big bank immediately and start working with Brent.  He walked us through the entire process with attention to detail and a personal customer service that I have rarely experienced in any industry.  He was seemingly always accessible (even on evenings and weekends) to answer our questions.  We were using a VA eligibility with a slightly unusual property/situation, but we managed to close on time with a competitive rate with the VA loan no problem.  We recommend Brent and First Mariner to our friends and family who are now in the market for a home/mortgage.    

Alex and Michael D.
Alexandria, VA

VA purchase new construction

Hi Brent,

  I am so sorry it has taken me this long to get this written. Things just got way out of hand since we moved in and still are settling in.  We are ready for your visit any time you want to come out.  We did get that hot tub...so remember we can soak after a long hard day of skiing!  LOL 

  It's hard for me to put into words exactly how I feel about all that you did for us.  Our dream would not have come true if it were not for your efforts and unconditional support.  You are our hero and champion.  We love you! <The letter she attached is below.>

 

Sincerely,

Lynda G.

Bozeman, MT

 

To First Mariner Bank,

 Our dream was to buy a house of our own and live in peace in a place like heaven.  We found our slice of heaven, but now needed to get a house.  We met Brent through a very good friend of mine, Jen Errichetti with Brandon Green Company at Keller Williams, Washington DC.  Brent is our hero and knight in shining armour. He was our champion in our fight for our house.  He went the extra mile and a half to see our dreams come true.  If it weren’t for Brent and Jenn’s unending and continued support and encouragement we would not have a house, let alone the house of our dreams. 

To me, Brent and Jen are family and will always have a room in our house and most importantly in our hearts forever.  Thank you for all you did and continue to do

VA streamline refinance out of state

Brent,

I just wanted to take a minute to say thank you for how easy you made my last refinance. Even though we never met, I always felt like you were in my corner. It was pretty easy and I certainly plan on referring you other clients to take advantage of the low rates on these VA loans. Thanks again.

Commander R. Scott

US Navy (Ret)
Charleston, SC

Olney Refinance VA loan

“Brent and the entire office staff was professional and organized during the loan process when purchasing our home. This was when the mortgage laws were changing and processing was taking longer. Brent and his staff worked tirelessly to process our loan in a speedy fashion all while securing the best rates. We were so impressed that we used Brent a second time when rates reached an all-time low and now have an amazing interest rate. We could not be happier with Brent and the job he did.”

Jerry and Jennifer S
Olney, MD

Vienna, VA Purchase

I highly recommend Brent's services as a mortgage banker. He provided a professional service with a personalized touch. Brent was readily available and answered all of my questions. The mortgage process went smoothly and efficiently.

Peter K.

Vienna VA Purchase and Refinance

Brent has unparalleled knowledge and insight into the financial industry. More importantly, Brent understands the nature of trends and cycles and keeps his clients informed. It's handy to have Brent around so you know when to make a jump, or weather a storm, before making a life-altering financial decision.” September 1, 2011

S. Kaplan

VA Purchase Frederick, MD

Brent Mendelson is the perfect mortgage banker for prospective homeowners. A few months ago we were considering a home purchase in Montgomery County. Brent promptly responded to my queries on Trulia.com. He was friendly, honest and patient with us throughout the process. As a military family, we were moving blindly to the area. He gave us advice and basic information about communities with and around Montgomery County. Ultimately, we found our dream home in Frederick County. As we started the process of securing the mortgage, he was always up front about all costs associated with closing. During the final few days of the closing, he was available to answer our smallest questions, whenever they arose, even on weekends. Thanks to his professionalism, our closing went without any problems and we are now proud homeowners. If we ever buy or refinance again in this area, Brent will definitely be our banker. We also plan to recommend his services to our friends if they choose to buy. Thanks Brent.


Sincerely, A. and V. Mokashi

VA Purchase and Streamline Refinance Customer

"I can honestly say Brent Mendelson made my first home buying experience a very pleasant one. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. My phone calls were handled in a professional and timely manner. All in all I really couldn't imagine my home buying process being any easier. Even now that the deal is done I would still feel 100% comfortable calling Brent with any questions. He extended his expertise beyond the scope of the business deal and I look forward to contacting Brent for my next home purchase. Thanks for everything Brent!!

-C. Rochester

Frederick VA Purchase Customer

"Brent Mendelson is the perfect mortgage banker for prospective homeowners. A few months ago we were considering a home purchase in Montgomery County. Brent promptly responded to my queries on Trulia.com. He was friendly, honest and patient with us throughout the process. As a military family, we were moving blindly to the area. He gave us advice and basic information about communities with and around Montgomery County. Ultimately, we found our dream home in Frederick County. As we started the process of securing the mortgage, he was always up front about all costs associated with closing. During the final few days of the closing, he was available to answer our smallest questions, whenever they arose, even on weekends. Thanks to his professionalism, our closing went without any problems and we are now proud homeowners. If we ever buy or refinance again in this area, Brent will definitely be our banker. We also plan to recommend his services to our friends if they choose to buy. Thanks Brent."

-A. and V. Mokashi

Virginia Loan Officer

5.0/5.0
Brent did an excellent job for us. I would highly recommend his services to anyone interested in obtaining a loan.

Mike Brown,
Reston VA

I can honestly say Brent Mendelson made my first home buying experience a very pleasant one. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. My phone calls were handled in a professional and timely manner. All in all I really couldn't imagine my home buying process being any easier. Even now that the deal is done I would still feel 100% comfortable calling Brent with any questions. He extended his expertise beyond the scope of the business deal and I look forward to contacting Brent for my next home purchase. Thanks for everything Brent!! " Conrad W. Rochester, Jr.-- Centreville, Maryland