Montgomery Village Purchase

From the very first email to the closing table, Brent did an amazing job! Being a first time homebuyer, I was nervous about choosing the right bank and loan officer, but Brent quickly put me at ease and surpassed all my expectations. He was on top of everything every step of the way, responded quickly, and kept us informed throughout the whole process. He was knowledgeable, courteous, and very professional. I would absolutely recommend Brent to any of my friends or family. Thank you so much, Brent!

-Stephanie and Nate

Gaithersburg, MD Refinance Customer

"Hey Brent, as promised here is my recommendation: Brent did an excellent job at keeping me up to date on recent interest rate changes. My wife and I locked in at a very low rate for our refinance and we're thrilled that we made the decision. This was our second transaction with Brent and was a real pleasure working with him."

-Jason S.

Potomac, MD Refinance

"Throughout the process, Brent answered all of my questions patiently and was always available. In fact I know Brent worked on my loan while in Florida for Christmas. He kept the ball rolling and the process was completed in the time frame promised. There were absolutely no surprises at settlement. In sum, his manner and eagerness to work with me removed a great deal of the stress. I could not recommend Brent more highly."

-Todd J.

North Carolina Condo Refinance

"I wanted to follow-up with a thank you for all your hard work in getting our mortgage finalized. You were on top of everything. We were initially skeptical about working with someone in another state that we hadn't actually met but you came through as promised. We are very pleased with your service and fast response to our questions. We will recommend you to our friends and anyone else we feel is in need of a reliable and trustworthy mortgage consultant."

-Fredrick & Carol S.

Frederick County Refinance

"I am writing this letter to recommend your mortgage consultant, Brent. My wife and I needed to refinance our home. We got in touch with Brent and he went straight to work within 24 hours he had most of the figures he needed to work up a general idea. We drove 1½ hours to bring the documents to him so he could get more done. We must say we have never worked with someone in the finance sector who has gone the extra mile as Brent did. He actually went as far as calling us for an update on the way to his wedding rehearsal. We were able to close on our new loan in a very short time and without any last minute delays. We really appreciate all he did for us and when we refi again, he will be the only number on the list."

-Bryan & Sherry H.

North Carolina Multiple Refinance Customer

"Living out of state I was apprehensive working with someone who's office was in Maryland and not in North Carolina. But, I thought if people are doing mortgages on-line that this could work. Every aspect of the entire process was handled very well by Brent. Brent's rates prompted us to consider him and were better than anything we could find locally here in North Carolina. Our closing went off on time and with all commitments being met. It was a 10 out of 10!"

-B. Watson

McLean, VA Multiple Refinances

"Getting a loan through Choice Finance was one of the easiest financial transactions I have ever experienced. Brent exceeded all expectations in helping me choose a loan product, learn all of the details and get it through the final process. I would use them again in a moment and would highly recommend them to anyone looking for a financial product"

-D. Doane

Kensington, MD Refinance Customer

"Brent was extremely prepared, knowledgeable and professional. He worked with us every step of the way throughout the loan process, including through a somewhat complicated process at the end to obtain a loan payoff statement from an old account. He always kept us informed and updated, and was true to his word. Brent was very responsive and always available via email and/or phone. We would highly recommend him and use him again for our financing needs."

-S. Patel & A. Subramanian

DC Purchase Customer

"Brent Mendelson is the best thing since sliced bread in my opinion. Brent did in just a few short days what no other Lenders could do in 3 1/2 weeks. Mr. Mendelson was very polite, very professional and kind enough to work on my loan as soon as he returned from his honeymoon. For fast and exact, top of the notch service, Brent Mendelson is the person to have on your side. I would recommend Brent Mendelson to anyone that is seeking a professional loan officer that knows his stuff inside and out."

-N. Jefferies

Ellicott City Purchase Customer

"After comparing with over 10 lenders and brokers, I settled on Brent Mendelson and Choice Finance based on the outstanding interest rate and closing fees. There were several examples during the closing process where we almost ran into snags, but Brent went out of his way to negotiate with all parties to ensure that there were no problems."

-J. Benkoski

Baltimore City Purchase Customer

"In a truely insane process, Brent was the most helpful person a first-time buyer could have hoped for. My purchase of a rowhome in Baltimore City that needed renovation turned into an adventure that would scare most buyers out of the market for good. Brent navigated me through all phases of the process well beyond what I would have expected from my mortgage broker, and acted positively on my behalf when the process met some very unexpected hurdles. He'll be the first and only recommendation I have to any friends or family looking to finance their purchase of a home in the Baltimore/Washington area."

-G. Bednarski

Germantown, MD FHA Refinance Customer

"I really appreciate everything Brent did for me to refinance my mortgage. He was pleasant to work with especially after having a bad experience the first time I refinanced my loan. After shopping around for loan rates Brent offered the best rate in the area. I picked Brent not only for his competitive rate but also for his can-do attitude. He was very friendly and courteous throughout the process. I am very happy & satisfied with the outcome. I would definitely use him again..thanks for everything you did."

-K. Carter

VA Purchase and Streamline Refinance Customer

"I can honestly say Brent Mendelson made my first home buying experience a very pleasant one. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. My phone calls were handled in a professional and timely manner. All in all I really couldn't imagine my home buying process being any easier. Even now that the deal is done I would still feel 100% comfortable calling Brent with any questions. He extended his expertise beyond the scope of the business deal and I look forward to contacting Brent for my next home purchase. Thanks for everything Brent!!

-C. Rochester

DC Multiple Refinance Customer

"Getting a first mortgage or refinancing your current mortgage is always stressful after all, it is the largest financial transaction most of us are likely to engage in. There are numerous questions about if you can afford the mortgage, when is the best time to refinance, whether the new terms offset the costs of refinancing, or whether you are getting the best deal possible.

My experience working with Brent was a pleasure. He was completely upfront about the costs and whether the deal made sense financially. In fact, when I explained my situation, he advised me not to refinance unless the current terms improved even though it cost him business. When he later contacted me about a better deal, I jumped at it because he had earned my trust. Throughout the process, he answered all of my questions patiently and offered to track down information that was not readily available. In sum, his manner and eagerness to work with me removed a great deal of the stress. I could not recommend him more highly."

Brett and Nina S.
Washington, D.C.

Gaithersburg, MD Refinance Customer

"Definitely made me feel confident that I was working with a great company/ great business person who knew his product."

-J. Lerner

Kentlands Purchase & Refinance Customer

"Brent's knowledge of products and customer service ability made our loan acquisition process as smooth as it could be. He was attentive to our needs and explained everything so we could understand."

-J. & L. Silverberg

Frederick VA Purchase Customer

"Brent Mendelson is the perfect mortgage banker for prospective homeowners. A few months ago we were considering a home purchase in Montgomery County. Brent promptly responded to my queries on Trulia.com. He was friendly, honest and patient with us throughout the process. As a military family, we were moving blindly to the area. He gave us advice and basic information about communities with and around Montgomery County. Ultimately, we found our dream home in Frederick County. As we started the process of securing the mortgage, he was always up front about all costs associated with closing. During the final few days of the closing, he was available to answer our smallest questions, whenever they arose, even on weekends. Thanks to his professionalism, our closing went without any problems and we are now proud homeowners. If we ever buy or refinance again in this area, Brent will definitely be our banker. We also plan to recommend his services to our friends if they choose to buy. Thanks Brent."

-A. and V. Mokashi

DC FHA Purchase Customer

"It is with great pleasure that I write this letter to commend the wonderful service that I received from Brent Mendelson of Monarch Bank, who acted as my loan officer during the purchase of my first home in December 2010.

Throughout the process of purchasing the home, I felt like I was securely in the hands of an experienced professional. It was clear in my frequent communications with Brent that he was very knowledgeable about the mortgage loan process and the real estate industry generally. He was fantastic at explaining complicated concepts of finance to a lay person such as myself and particularly familiar with the various ways in which the market has changed in recent years from both the perspective of the lender as well as the borrower.

In working with Brent over the course of several months, I found him to be trustworthy, sincere and reliable. His ethical approach to his work stands in stark contrast to the prevailing public perception about the real estate and home mortgage industry as a result of the national financial crisis. Contrary to that image, in Brent’s hands, I very much felt as though his word could be trusted and depended upon. For example, although he had no problem explaining the roles and obligations that exist between Buyer and Seller and between Buyer and Agent, he did not hesitate to let me know when I was soliciting advice that extended outside of the financial side and into the purview of my agent. Nor did Brent ever promise anything to me that he could not deliver in the end, which I very much appreciated.

I also found Brent to be exceptionally patient, diligent, and most of all, accessible. Brent went out of his way to make my experience as a first-time home buyer a pleasant one. Brent took the necessary time to explain things and to quell my frustrations during phone conversations that often took place late in the evening just to accommodate my schedule. On one occasion, he even went the extra mile to smooth out a problem that arose between my agent and myself related to securing verification that a repair was done prior to closing.

Brent’s commitment to old-fashioned customer service was on full-display when he personally appeared for my closing bearing a congratulatory gift, no less. His appearance impressed the seller, an experienced investor, who had thought the days of mortgage lenders showing up for settlements were long over.

I would highly recommend Brent to other potential clients. Indeed, I have done so already."

-Monique G.

Richmond FHA Purchase Customer

"Hey Brent,

Sorry this is reaching you a bit late but I wanted to make sure that you knew how much Graham and I appreciated all your help during the closing of our new home. I have to admit that without your help many of the issues we faced due to the lack of communication and action from the sellers’ realtor would have caused this deal to not go through. You went out of your way to make phone calls to all parties involved and made us a priority until this deal was signed. We sincerely appreciate this, since I’m sure we are not your only clients but thank you for making us feel like we were.

So once we closed, the move was on and now we are trying to get settled. Hope all is well with you and look forward to working with you in the future.

Take care!!!"

-Maria Z. and Graham

FHA Frederick, MD Loan

"We have worked with Brent over the last several years, first on our initial mortgage and then our subsequent refinance. Brent is always extremely friendly, helpful and forthcoming. Brent made the finance and refinance processes simple for us and was always prompt with answers, he even went out of his way to attend our closing to ensure things went smoothly. Even months after my loan was closed Brent went the extra mile to answer my tax questions about my loan without hesitation. Needless to say, my wife and I will be loyal clients of Brent's for life."

-N. Collingham

Frederick, MD Satisfied Customer

"Brent is friendly and straight forward. As tedious as the loan process is, he handles it with frankness and helped us through each step professionally."

-D. Troi