Thank you again Brent. You have made the buying experience an enjoyable experience. You and your team was awesome. I may need to revisit a loan for a cheaper investment/rental property late this year or early next year and will definitely come back when ready!
S. Hughes
Washington D.C.
Wednesday, July 20, 2016
Tuesday, July 5, 2016
VA condo purchase in Virginia. 2nd tier entitlement. TOUGH loan. But we did it.
We had been working with a big-name national bank to secure
a pre-approval, but we were running into all the usual big-bank frustrations:
stuck in the automated phone system trying to talk to a real person, getting
passed back and forth between agents, trying to decipher long checklists
written in their jargon, etc. Our real estate agent reached out to Brent
Mendelson at First Mariner for some advice on a particular question about our
VA loan, and Brent's response was so prompt and knowledgeable that we decided
to drop the big bank immediately and start working with Brent. He walked
us through the entire process with attention to detail and a personal customer
service that I have rarely experienced in any industry. He was seemingly
always accessible (even on evenings and weekends) to answer our
questions. We were using a VA eligibility with a slightly unusual
property/situation, but we managed to close on time with a competitive rate
with the VA loan no problem. We recommend Brent and First Mariner to our
friends and family who are now in the market for a home/mortgage.
Alex and Michael D.
Alexandria, VA
VA Purchase 1st time client
Brent was great, always easy to get and he beat the rates of Navy Fed and USAA and by quite a bit.
I was a little worried about using an out of state lender but everything was just as he said it would be and I will come back if we ever move but with the rate he got us it may be awhile.
Captain James G. US Army
Savannah GA
I was a little worried about using an out of state lender but everything was just as he said it would be and I will come back if we ever move but with the rate he got us it may be awhile.
Captain James G. US Army
Savannah GA
VA condo purchase in Virginia.
We had been working with a big-name national bank to secure
a pre-approval, but we were running into all the usual big-bank frustrations:
stuck in the automated phone system trying to talk to a real person, getting
passed back and forth between agents, trying to decipher long checklists
written in their jargon, etc. Our real estate agent reached out to Brent
Mendelson at First Mariner for some advice on a particular question about our
VA loan, and Brent's response was so prompt and knowledgeable that we decided
to drop the big bank immediately and start working with Brent. He walked
us through the entire process with attention to detail and a personal customer
service that I have rarely experienced in any industry. He was seemingly
always accessible (even on evenings and weekends) to answer our
questions. We were using a VA eligibility with a slightly unusual
property/situation, but we managed to close on time with a competitive rate
with the VA loan no problem. We recommend Brent and First Mariner to our
friends and family who are now in the market for a home/mortgage.
Alex and Michael D.
Alexandria, VA
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