2nd time client both purchase and refinance

I just completed a refinance with Brent, which was my second time working with him. Just like my first experience with him, the process was smooth and simple. He was on top of everything from start to finish and was readily available anytime I had any questions - day or night, weekday or weekend. I cannot express just how highly I recommend Brent and am very satisfied with the outcome after working with him.

Blair S

Centreville, VA

Purchase Fairfax county Virgina

Brent was referred to me by my settlement company. His rates were competitive at the lender he worked for at the time. I ultimately chose him to originate my loan because he was extremely thorough, communicated professionally and offered me multiple options that would work best for me. He never once rushed or pushed me to a decision. Glad I went with Brent because he made sure my loan closed on time and as-sold.

After origination he left the lender he was working for which worried me at the time. However he was committed and continued to follow my loan application through to closing even after moving onto his new company. There were some changes I encountered after the underwriter's review and Brent made sure all those issues were corrected before closing. Truly an honest guy I was not expecting him to jump in and take over the way he did since he was working with a new lender. Another team member at his former lender had taken over my application and was not as responsive as Brent was. Brent's service and communication were far superior than his old colleagues. Every lender and organization needs a person like Brent.

I can't attest enough how he went beyond my expectations. After closing he even called to follow up to ensure I knew what to expect. Great person to work with for the loan. This is my third new mortgage (not including a few refinances) and he's even better than family I've used in the past. You won't find a better mortgage loan officer.

Brian T.
Fairfax, VA

Fairfax County, VA Refinance Client

I had the pleasure of working with Brent during a refinance this Spring. During the early stages of the process, we encountered an issue on my credit report from when I changed residences two years ago. Brent immediately mapped out a course of action to get this fixed. After about a week, the issue was fixed and my credit was perfect again. Brent put his customer needs first and was diligent to ensure I got exactly what I wanted. Closing was routine and we encountered no issues. After our loan was sold, another issue came up with the new servicing company. Brent and his team from 1^st Mariner were once again on top of it and worked out the issue with the new servicer. I cannot say enough how pleased I was with him and the 1^st Mariner team. I will surely recommend him to my friends and family if they go are buying a new home or looking to refinance.

 

Dan S. Fairfax, VA