"I have nothing but great things
to say about my experience in refinancing my home with Brent Mendelson.
Throughout the entire process of refinancing, it was clear that Brent loves
what he does. After months of dealing with another loan officer who rarely
returned my calls and didn't seem to have a clue of what they were doing, it
was such a relief dealing with Brent who moved through the process quicker and
more efficiently than I ever could have imagined. A perfect example was
one night at 11:52pm I emailed Brent a question concerning documentation for my
refinance. Within minutes he had a detailed response. He took
plenty of time to explain the process and didn't hassle me with a bunch of
unnecessary forms like the previous place I'd tried refinancing through.
I live in Texas.
When it was time for me to sign my closing documents, I was in
Connecticut for a family reunion so he made the arrangements with the title
company and they had a notarizer show up at my parents' house where I was
staying. It was that day that I found out that my payment was even less
then was on the original Good Faith Estimate. I was happy with the
original estimate and didn't understand how it could be even better but he said
he tries to estimate higher than anticipated to avoid surprises. The entire process went
smoothly and the result exceeded what he'd promised.”
